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Washington State University Ombuds

An effective, informal, and neutral channel for students, staff, and faculty to voice university-related concerns.

Function

The primary purpose of the office is to protect the interests, rights, and privileges of students, staff, and faculty at all levels of university operations and programs.  The Ombuds office is designated by the university to function as an impartial and neutral resource to assist all members of the university community.  The Ombuds office provides information relating to university policies and procedures and facilitates the resolution of problems and grievances through informal investigation and mediation.  The office does not replace or supersede other university grievances, complaint or appeal procedures.

We use the terms “ombuds,” “ombudsperson,” and “ombudsman” interchangeably.  In accordance with the International Ombuds Association, we use all of these terms to communicate to the widest possible community.

Staff

Debbie LeeDebbie (DJ) Lee, Ombuds

Debbie Lee has been at Washington State University since 1998. She received her MFA from the Bennington Writing Seminars and her PhD from the University of Arizona. A Regents Professor in the Department of English, Lee has served on a number of University committees and has training in higher education leadership. She began working as a WSU Ombuds in 2016. Lee completed formal training from the International Ombuds Association in October 2016 and Mental Health First Aid in 2017. She is also a doubly certified mediator from the Chicago Center for Conflict Resolution and the Institute for the Study of Conflict Transformation.

Justin DenneyJustin Denney, Ombuds

Justin Denney has been a faculty member at Washington State University since 2017. Prior to WSU, he was a faculty member at Rice University in Houston. He received his PhD in Sociology with a Certificate in Demography from the University of Colorado, Boulder and is an Associate Professor in the Department of Sociology and the William Julius Wilson Distinguished Professor in the College of Arts and Sciences. He began working as a Faculty Ombuds in 2022 and has completed formal training from the International Ombuds Association, Mental Health First Aid, and the Chicago Center for Conflict Resolution.

Karen SanguinetKaren Sanguinet, Ombuds

Karen Sanguinet is an Associate Professor in the Department of Crop and Soil Sciences Department and joined WSU in 2014. She received a PhD in Plant Biology at the University of California–Berkeley and BS degrees from the University of Wisconsin–Madison in Genetics and Horticulture. She was a postdoctoral researcher at the USDA Plant Gene Expression Center and a Marie Curie Postdoctoral Fellow at the University of Lausanne in Switzerland. Before coming to WSU, she was a Senior Research Fellow at the University of Massachusetts—Amherst and an Assistant Professor at Iwate University in Japan. She began working as a Faculty Ombuds in August 2022 and is pursuing formal training from the International Ombuds Association as well as Mental Health First Aid.

Sheri GlaesmanSheri Glaesman, Ombuds

Sheri Glaesman has been employed at WSU for the past 16 years, most recently as program specialist in the Office of Public Records. She earned her BA and MA degrees in criminal justice at WSU. Glaesman completed a 40-hour mediation course at the Fulcrum Institute, and has worked with students, faculty and staff on a variety of projects throughout her career. She received formal training from the International Ombuds Association in October 2018.

Janet HerrlingerJanet Herrlinger, Principal Assistant to the Ombuds

Janet Herrlinger has been employed by WSU since 2005. Prior to coming to WSU she spent 15 years in Washington, DC, where she worked for government, research, and international organizations. She joined the Ombuds Office in 2011. Janet received formal training from the International Ombuds Association in October 2011.


Location:

Wilson-Short Hall, Room 2
PO Box 644002
Pullman, WA 99164-4002
Phone: 509-335-1195
FAX: 509-335-3922
Email: ombudsman@wsu.edu

Office Hours:

Monday – Friday

8:00 a.m. -12:00 p.m.
1:00 p.m. – 5:00 p.m.
(or by appointment, call 335-1195)

Summer Hours: 8:00 a.m. – 12:00 p.m.